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Which? Trusted Traders

Selecting a plumber who is a Which? Trusted trader means you avoid the risk of hiring a ‘cowboy’. In the unlikely event that you don’t feel the work is up to standard, we will bring this to the attention of the trader. All Trusted traders, under the terms of their contract with us, are obliged to try to rectify any works that are not up to scratch. This is a hugely beneficial asset for consumers – meaning that plumbers can be hired with the utmost confidence.

Due to the high demands of the assessment, not all businesses that apply get through the assessment process. Only those who meet our high standards are credited with Which? Trusted trader status.

Complaints

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or via their website http://www.disputeresolutionombudsman.org

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What our customers say

Ignite Gas provides a wide variety of gas related services to individual home-owners, companies, landlords, letting agents, Housing Associations and Local Authorities throughout the Yorkshire region.

  • Tony from Ignite was here (quite excellent again -they are brilliant, really) -he has sorted things out and will put it in his report to you.
    Warren January 2018
  • I want to thoroughly recommend Tony and Ignite. The company rang me immediately that morning and offered me a choice of times that day to help fit in with me. …
    Glenys Riddell January 2018
  • Just a bit of feedback, Charlie your engineer is so helpful and pleasant, he also explains things really well when he returns the keys. I know this sounds a …
    Christine October 2017
  • Thank you so much for that and please pass on to management how polite, helpful and totally competent Mark the engineer was, would totally recommend him and …
    Neil Slater October 2017
  • I want to write and express my great thanks to Tony Valentine for attending to the job at such short notice today. He was prompt, friendly and approachable and …
    Sun Park April 2017
  • I would just like to take this opportunity to say how great this experience has been considering we were without heating or hot water. Nick and the other …
    Mary Baulk April 2017
  • Many thanks for efficiently arranging this. Our boiler works perfectly now. Your guy was very prompt, courteous, effective and cleared up after himself very …
    B Posmyk March 2017
  • The tenants did note that your representative was really great, turned up on time, was really professional and even cleaned up everything afterwards - they …
    Tracey March 2017
  • Hi Jon, I just wanted to let you know how pleased Ross & I are with the service we receive from Ignite. We are using the portal whenever possible which is …
    Christine February 2017